Does your CDN support HTTPS?

Does your CDN support HTTPS? While our default instructions involving embedding our javascript over HTTP, it is possible to embed via HTTPs as well. If this is something you’re looking to do, you’ll want to use this URL rather than the default: https://cdn.broadstreetads.com/init.js   Broadstreet XPRESS 

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My Flipper ad isn’t Flipping in IE!

In regards to the Flipper Ad. Unfortunately, older versions of Internet Explorer have a bug that causes the flip animation to work erratically. Because of this we’ve disabled the flipping animation in those versions. The animation will work in more recent versions and in Chrome, Firefox and Safari.   Broadstreet Ads XPRESS  

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Why Your Editable Ad Isn’t Updating

Your editable ad may not be updating for these reasons: Your social media account information is incorrect. If the ad should update from Facebook, make sure that: The Facebook page’s security settings do not have Age or County restrictions (our API needs to access your page information anonymously) The hashtag you entered for the ad […]

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Why Your Ad Isn’t Displaying

If you’re ad isn’t displaying, here’s a troubleshooting checklist: Did you place the Broadstreet zone code on your website where the ad should display? Did you place the Broadstreet init.js script in the head section of your page? Do you have the ad booked in a campaign to run in that zone? Is it possible […]

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Why Your SWF or Flash Ad Isn’t Displaying

If you uploaded a valid flash file and your SWF Flash ad isn’t displaying, you may need to set the dimensions of the flash file. Click into the advertisement in the dashboard, and click “Edit” on the upper right. On that page, enter the intended dimensions of the flash file in the height and width […]

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