Why Your Editable Ad Isn’t Updating

Your editable ad may not be updating for these reasons: Your social media account information is incorrect. If the ad should update from Facebook, make sure that: The Facebook page’s security settings do not have Age or County restrictions (our API needs to access your page information anonymously) The hashtag you entered for the ad […]

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Why Your Ad Isn’t Displaying

If you’re ad isn’t displaying, here’s a troubleshooting checklist: Did you place the Broadstreet zone code on your website where the ad should display? Did you place the Broadstreet init.js script in the head section of your page? Do you have the ad booked in a campaign to run in that zone? Is it possible […]

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