Category: Troubleshooting

In order to change whether a network admin receives invoices or contract notices, you need remove them as an existing user and re-add them with the new settings.

You can target the Wallpaper ad to any free ad Zone. Alternately, you can paste the ad code (Advertisement page -> Get Ad Code on upper right) in an HTML Embed sprocket.  

Broadstreet ad tags deliver to the page first, at which point the third party ad or campaign is invoked. Broadstreet considers this a delivery, but it’s up to the third party system to actually deliver the ad and track its own delivery.

Loading Zone over HTTPS using Broadstreet. If you’ve manually inserted our header ad tag into the HTML markup yourself (rather than using our WordPress plugin) you’ll want to use this header code rather than the default.

It’s tempting to think you can work around ad blockers. Ad blockers make it very convenient for readers to block out ads based on URL patterns, DOM element classes or IDs, etc. They’re a sad reality for advertisers.

If your ad is displaying a little fuzzy, no worries! This can be fixed!

Broadstreet doesn’t offer CPC-based remnant ads and our publishers rarely sell on a performance basis. Because of this we have no need for click fraud detection as a feature of the platform.    

While we’re sorry to see you go, we want to make it as easy as possible to leave. If you’d like to delete or cancel your account you can send us an email at frontdesk@broadstreetads.com.

Your editable ad may not be updating for these reasons

If you’re ad isn’t displaying, here’s a troubleshooting checklist: Did you place the Broadstreet zone code on your website where the ad should display? Did you place the Broadstreet init.js script in the head section of your page? Do you have the ad booked in a campaign to run in that zone? Is it possible […]