How to delete my account

While we’re sorry to see you go, we want to make it as easy as possible to leave. If you’d like to delete or cancel your account you can send us an email at frontdesk@broadstreetads.com.

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When Do Ads Go Live?

Ads go live at 12am on their start date and run to 11:59pm on their end date. The timezone these times go off of are set in your network settings. If you want an ad to run for 1 day, you’ll want to set it to start on the day of and end the same […]

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Add Parameters For Banner Display

While we at Broadstreet don’t currently support a direct query-string to keyword call, you can use our keyword functionality to add parameters to your banner displays.

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What is a Hover?

We only register one hover per ad per page load. It’s not possible to mouseover several times at once or to register several hovers.

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Why Your Ad Isn’t Displaying

If you’re ad isn’t displaying, here’s a troubleshooting checklist: Did you place the Broadstreet zone code on your website where the ad should display? Did you place the Broadstreet init.js script in the head section of your page? Do you have the ad booked in a campaign to run in that zone? Is it possible […]

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Device Targeting

You can set an advertisement to be served only when viewed on specific device types, such as smartphones and tablets.

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